Returns Policy Banner

Returns & Exchanges

We hope you love your Fly items, but if you're not completely happy, you can return your order within 14 days of receiving it.

Start UK Return Start International Return

How to return (UK customers)

1
Check eligibility within 14 days of delivery.
2
Have your order number and email ready.
3
Use the UK returns portal.
4
Select refund or exchange and follow steps.
5
Send using tracked delivery.
Start UK return →

How to return (Rest of World)

1
Check eligibility within 14 days of delivery.
2
Have your order number and email ready.
3
Submit via the international returns portal.
4
Follow instructions and ship your item back.
Start international return →

Eligibility

  • Returns within 14 days of delivery.
  • Items must be unworn and in original condition.
  • Tags and packaging must be included.